Reference

Privacy Policy for Your Account

kolkataffr explains how we collect account details, device logs, and cookie data when you open or use the site.

Data useCookie settingsRequest changesIdentity checks

What We Collect and Why

kolkataffr Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page sets out how we collect, use, store, and share personal data linked to your account, device, and payments. We only process what we need to run the service, stop misuse, answer support requests, and meet record-keeping duties. That may include contact details, login history,

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browser data, cookies, device IDs, and payment traces from UPI, Paytm, or PhonePe. We do not ask for more than the situation needs, and we keep access limited to staff who handle operations, security, or support. If a rule in your location gives you a right
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to correct, export, or delete data, you can ask through the channels below. We will verify the request before making changes, and some records may stay when local law or fraud control requires retention.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

How to Reach Our Privacy Desk

Privacy requests can come through email, the form in your account, or a written note if you need a record.

Email request Send the request from the email tied to your account, tell us what you want changed, and attach any proof that helps us confirm your identity. We use that match to protect you from unauthorised changes.

Account form Use the privacy form inside your account when you want a correction, export, or deletion request logged against the right profile. That route keeps the thread together and helps us track the request cleanly.

Written request If you prefer a written trail, send a short note with your name, account email, and the exact change you want. We will route it to the team that handles privacy requests and reply through the same path.

HANDLING STANDARDS

How We Handle Your Requests

Most of the data we keep is tied to account access, payment checks, or support history.

Data use

We collect only the details needed to create access, confirm transactions, answer support queries, and stop misuse.

Cookies

Cookies help remember sign-in state, language choice, and page settings.

Account security

For password resets, payment-detail edits, or other sensitive changes, we may ask for extra confirmation before we act.

Record keeping

We keep transaction traces, support history, and system logs only as long as we need them for operations, disputes, fraud…

Request changes

You can ask to access, correct, export, or delete parts of your data where local law allows.

Contact trail

Use the support channels below for any privacy concern, and include enough detail for us to find the right record…

Common Privacy Policy Questions

The questions below cover the parts people ask about most: what we collect, how cookies work, how long records stay with us, and how to reach us for correction or deletion. If a local rule gives you a right, we follow that path after checking identity. We keep the language simple here so you can find the answer you need without scanning the whole policy.

We may keep your contact details, login records, device data, payment traces, and support messages. We collect only what is needed to run access, confirm requests, protect the account, and handle legal duties where required.

Cookies remember your session, language choice, and page settings, and they help us spot unusual access. You can change browser controls, but some pages may ask you to sign in again or lose saved settings.

Yes, where local law allows, you can ask for a copy of the data we hold about you. We may verify identity first, then send the record through the same contact path you used.

We keep records only as long as needed for support, account management, dispute handling, fraud checks, or legal duties. Once that purpose ends, we remove, limit, or anonymise the data unless a rule says otherwise.

Yes. If your name, contact details, or other profile data are wrong, send the correction request and any proof we ask for. We will update what we can and explain any field that must stay as is.

Use the email or account form listed in this page. Tell us what you want to change, the account email involved, and any dates that help us find the right record. That keeps the request moving.

Privacy Policy for Your Account

How to Reach Our Privacy Desk

How We Handle Your Requests

Data use

Cookies

Account security

Record keeping

Request changes

Contact trail

Common Privacy Policy Questions

01 What do you collect from my account?

02 Why do you use cookies?

03 Can I ask for a copy?

04 How long do you keep records?

05 Can wrong details be changed?

06 Who should I contact?

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